Resources: Customer Comments

"I received yesterday my order, magnificent! I wanted to thank you for samples of fragrances that you offered me.
The order was very fast, everything is perfect, I am delighted. I posted an article on my blog to talk about about your company. I'll recommend others to you, to be sure. Thank you Denise." C.M. in France

"I did the butterflies for my daughter in law's shower and what fun I had! I never poured soaps before but I sure could see me doing it again and again. Once I got into the swing of tinting and fragrrance it was soooo cool. Your molds were perfect and release was a breeze. I even tried layering the colors and they turned out beautiful. Thanks for the wonderful product and the advise." L.W in Lawton, MI

"I just wanted to say thank you for your fast, reliable shipping for the orders I have placed with You. ;-) Your great service is much appreciated."  C.C in Detroit, MI

"Dear Denise-I received my order yesterday and I just want to thank you for the samples and great products you offer. I looked around for a while to get a wavy soap cutter set and I was thrilled to have come across it on your site. I will visit again." T.M in Henderson, NV

"I received my first order today, and I am very pleased with the quality of molds and confetti I purchased.  I am anxious to use the Cameo molds and I am sure the soaps will be just beautiful.  How special to receive the free bath salts and fragrance.  Your company cares about the consumer and you have made a future customer out of me."  K.S in Pittsburgh, PA

"I just received my order and have to say....THANK YOU! I absolutely love it when free samples are included. Also, I have been looking for a really, really thick shower gel. I found it with you!!!"  J.T in South Carolina

"I would like to thank you for sending me the extra butterfly mold. I really appreciate it and am in love with my butterflies!!!! They're really coming out nice. Most importantly I wanted to thank you for taking the time to call me and answer my questions. I can imagine how busy you are. Please keep adding to your website. I log on whenever I have down time..."  M.C in Bradenton, FL

"Just a quick note to say thanks. I received my order today and am very happy with your service and the 'freebies' were a lovely surprise. Keep up the good work." D.P in Australia

"I have to write a Thank You. You people have great products, prices are inline  and your service is wonderful. Thank you again."  From K.T. in Broad Channel, NY

"Just wanted to let you know the order for the molds arrived today. What a surprise to receive a free gift and samples ~ Thank you so much.  It is a sincere pleasure to do business with people who care about the reputation of their business and their customers. I will be sure to recommend you to my friends. "  From K.M. in Westminster, MD

"I want to thank you for a trouble-free shipment, received this afternoon from my receiving people.  Everything is in order.  Hats off to you for excellent service! Thanks, as well, for the "freebies."  It's a very nice surprise, and much appreciated."  From P.R. in Baton Rouge, LA

"Thank you so much- it's been a mutually beneficial business relationship that has exceeded expectations. Fast and accurate orders are fulfilled. Kudos to all "  From M.H. in Silver Creek, NY

"I love, love, love the Neon Gels (colorants)...and soap wafer samples. Your site is fantastic and thanks for your prompt reply to my e-mail questions. You're heads above all other sites!! "    From A.B. in Lincoln, NE

"INCREDIBLE selection of molds! I was delighted to discover your company's private mold line offers the same quality as another major (mold) brand...I'll be back."  From K.C. in Austin, TX

"Hi. I just want to say you have excellent customer service and wonderful products. I am so glad I found this site."  From C.H. in Spring Lake, NC

"I have been really pleased with your products. Thanks for sending my last order so promptly and including the free gifts!"  From T.L. in Salisbury, NC

"I would like to thank your company for all your wonderful soap products. I'm a first time soap maker and the M&P soap was very easy to use, and alot of fun. My packages came on time, and were packed very well. I think I will be up all night now making so many things. I will be using your company for all of my future soap making needs. Thanks again."  From L.D. in Nova Scotia, Canada

"I just wanted to say thank you for your kindness in getting my order shipped so quickly. I can't tell you what a pleasure it is to deal with your company. From the staff, whom I have spoken with (with questions), to your online ordering system. I can't think of a more professional organization. Again, many, many thanks from a new but loyal customer:)"  From D.T in Rhode Island

"The staff has been very helpful with their response to my e-mail questions. The responses were quick and appreciated. Keep up the good work."  From J.J in California

"Thank you sooooo much for such prompt service.  I backed myself into the proverbial corner on a pending soap order and needed the supplies from  you quickly...I never expected you to ship this quickly!  Thank you, thank you!"  From T.W in Alabama

"Thank you for having such an extensive selection of box sizes. We looked all over for boxes that would fit our soaps and your company was the only one that came close. THANKS!"  From D.V in Pennsylvania

"Congratulations on such a wonderful site! I love all your new funky molds! If I didn't already have a studio filled with soapmaking supplies, I would definitely purchase from you. Good Luck with all your creative endeavors!" > From Marie Browning, in B.C. Canada (author of 19 creative craft books, including 6 soap making books)

"Buying (bath confetti & glassine bags) in bulk will enable me to gift not only the bridesmaids, but others as well.  More people should know about your site!!!  Especially the Wedding people, they are offering this very thing, which gave me the idea.  Weddings are so expensive anyway, thank you for helping me find a way to do something special that I can afford."  From P.M in Oklahoma

"WOW! Incredible service, great molds, and speedy delivery. Thank you for offering such a comprehensive soap making site for melt and pour soap makers... love the goplanearth soap mold designs, especially the flip flop and baby imprint molds."  From M.J in Oregon

"It is such a pleasure to do business with a company with such responsive customer service."  From D.S in Missouri

"I'm hooked! The quality and speed of receiving my last order were superior to other sites I've order from and I couldn't wait to order from you all again. Thanks for your commitment to quality soapmaking products and importantly for the variety in molds, bases, and fragrance oils that you offer."  From A.M in Ohio

"Thank you kindly! Your customer service department is the most responsive I've come across :)"  From B.P. in Rhode Island

"Hi. I just wanted to drop a quick note to say that I received my package and everything looks great! Thanks for all your help!."  From D.B. in California

"The order arrived a day or two after I called. I'm very excited to give it a try (soap making). I've never done it before. Thanks for including instructions. I'm going to try it this weekend and will let you know how it goes! Thanks again for the good service."  From L.G in Alaska

"I just wanted to send you all a quick thank you for your help in getting our credit card issue resolved (!) and for your help and kindness. This is the first time I have done business with your company, and it has been such a pleasure. And, I'd especially like to thank Denise for her telephone call, in order to get the order expedited. You guys have the best customer service I have seen in an internet company in a long time. Your employer is lucky to have you:). Again, many thanks!"  From D.T. in Rhode Island

"Thank you, it was a pleasure doing business with your company. I am VERY pleased with the molds and lavender herb I purchased. Much better quality than expected. Pleasant surprise."  From D.P. in Indiana

"I love your glassine envelopes (#1). They are the perfect size for my project and I can't find them anywhere else. Thanks for offering them."  From P.B. in Massachusetts

"Such a wonderful site! I enjoy shopping here."  From C.F in Iowa

"Great selection and prices!"  From C.K. in Maryland

"Hope to hear from you with the latest products that help make the homesoaper more on top of it! Thanks for having such a user friendly site and SOOOOOOO detailed. I love it."  From S.G. in Texas

"I just got my elk mold yesterday, and first of all, I was amazed it got here so quickly (thank you!). And second, I was very surprised at the quality of this mold. It is WONDERFUL! I used it last night and it looks like it will hold up for about 100 years longer than any of my other molds."  From T.B in Tennessee

"Just wanted to let you know we received all the products today. All in good order. We are thrilled with the quality and looking forward to using them. We were very surprised at how fast delivery was."  From P.T in Arizona

"Love your products...makes our soap production easier than ever before."  From J. M in California

"I appreciate your time (in answering questions) and love your products."  From L.U. in Pennsylvania

"I just visited your web site and was very impressed with your soaps and products. You offer some very creative soap making ideas. Thank you for offering such a wonderful site!"  From V.E. in Oregon

"Thanks for the hands-on customer service. I'll be back!"  From F.M in New York

"Wow! You're new bath size flip flop mold is a hit. Thank you for offering such unique, quality molds. I love all the photos of finished soaps. They are inspiring."  From J.M in Florida

"Thank you for the soap wafer samples included in my order. It's nice to see how certain colors look in finished soap. All the colored soap products I ordered were exceptional. The colors are incredible!"  From K.H. in Ohio

"A-1 site!!!! Love all the helpful hints and large assortment of products. When my ordered arrived, I was even more impressed. The instruction sheets you included were helpful and much appreciated. Thank you for such a wonderful site."  From G.B in New Mexico

"Thank you for offering ready made soap inserts. Our soaps have been featured in several major magazines. Your inserts have allowed us to step up production and stay on top of things. We are always impressed how quickly (large orders ) are shipped. Thank you for the excellent service and the preferred customer discounts that you send :).""  From B.L in Washington

"What wonderful customer service! I called with product questions and spoke with Jamie. She was so helpful and willing to assist. That phone service sold me on your company. I received my order and was further impressed with the quality of the molds. The goplanetearth baby mold is exactly what I needed for an upcoming event. Thank you for all the help and assistance."  From T.C in Minnesota

"Last time I received my order, there was a mix-up with one of the molds I ordered. You fixed it right away, and at no cost to me--thank you for such great customer service!:)"  From M. M in Virginia